Services Details

Radium IT Services provide support in many ways from emergency callouts, to managed services, to outsourcing IT staff on long-term assignment. In today’s economic climate there are many advantages in using an IT Outsourcing company such as Radium IT Services.

We have customers across a range of sectors who utilise our IT outsourcing services to manage their internal IT functions, many of which do so on a permanent long term basis. It makes it easy to scale your IT activity up or down and draw on the broad range of IT expertise we can provide. Dealing with a team of IT engineers who can utilise the group experience to resolve all support issues, or plan and implement a project. The team are circulated so we get a wide range of knowledge about each customer through each team member. As we are constantly working with the latest technology for other clients, you incur no future training costs.

Server management is the process of monitoring and maintaining servers to operate at peak performance. Server management also encompasses the management of hardware, software, security, and backups. The primary goals of an effective server management strategy are to

• Minimize—and hopefully eliminate—server slowdowns and downtime
• Build secure server environments
• Ensure servers continue to meet the needs of an organization as it evolves

Server Management Basics

Server management basics include management of hardware, software, security, and backups. The following are important elements of effective server management any IT strategy or software solution should help address:

Through our expert assistance and knowledge of our network solutions, we provide guidance and help you. This covers everything from network design to follow-on support and everything else in between.

This enables your business to optimize its performance and benefit from impressive design capabilities that are merged with the very best technologies to deliver an IT environment that is both scalable and highly effective.

This will ensure that your organizational-wide targets and objectives are met, enabling your business to grow and move forward.

Reduce costs:
quickly identify overspending or potential cost savings on your network.

Increase your ROI:
extending the life and use of your existing investments.

Optimise your network:
enhancing application performance and staff productivity

Improve security:
proactive, preventative measures to combat security threats.

Scale efficiently:
designing a network that is flexible and robust for future requirements.

Spend wisely:
helping you plan for the future, making the right investments at the right time

Radium IT Services is a Microsoft Partner and provider of cloud services. We offer a variety of services in the Microsoft Cloud to suit the customer needs, in some cases as an extension to an existing network and in others, particularly for startup companies, a complete Cloud based solution.

We continue to deploy Office 365 as the product of choice for the majority of our customer with multiple benefits.

• Office 365 helps you work from virtually anywhere on any internet connected device.
• Deploy the latest Microsoft Office suite software and apps across multiple device types.
• Store and share your data using ‘Onedrive for Business’
• Join an online meeting with ‘Skype for Business’ including instant messaging and desktop sharing.
• With Office 365, your mail, documents and services are available when you need them. Delivered from a global network of state-of-the-art data centres, protected by multiple layers of security and a strict privacy policy.
• Eliminate the capital costs of deploying and managing on-premise servers while maintaining monthly predictable subscription costs
• Microsoft Exchange Online via Office 365 has built-in anti-virus and spam filtering protection that address new virus and spam threats – known and unknown – as soon as they appear.
• Help safeguard your data with enterprise-grade reliability, continuous data back-up, disaster recovery capabilities and a strict privacy policy.

Targeted attacks are taking on sophisticated forms. Organization-specific threat intelligence is required to ensure near-zero false positives, avoid critical information compromise and enhance security posture. We offer Risk Monitoring as a service, where we provide specific and targeted intelligence to improve detection. We also offer expertise on enhancing preventive capabilities in your existing security products. Network flow data is a valuable asset for the SOC team, providing them with comprehensive analytical information on security incidents. Flow analysis is provided as part of our comprehensive SOC services that enable the collection, storage and analysis of network flow data in a variety of formats, to provide a complete and accurate view of your organization’s security posture

We provide a consultancy service in all aspects of IT. In particular, we advise on hardware and software selection, systems security, remote access, disaster recovery, hardware redundancy and backup. We also advise customers on long-term systems development options and strategies.

As part of this consultancy we also provide a project management function to any company setting up or relocating its business. Radium IT will liaise with all your service vendors to ensure a smooth, cost effective and efficient relocation. We will also help in the selection of vendors where necessary. We will also project manage all major IT upgrades involving a number of IT vendors, as well as office relocation projects. Our Consultancy services also extend to the areas of IT Audit and Information Security policy. We provide such services to a variety of customers who require a level of standard, certification and traceability both as a business requirement or to meet a required standard.

Reliable, secure IT has never been more critical for Charities. The shift to digital in the way Charities operate and communicate over recent years has added to an already pressurized environment for many. With our experts at your disposal, you'll immediately benefit from having an entire IT department on hand. Whether you're looking for remote working solutions; to move your entire services to the cloud; improve communication within your team, relocate or simply lower your IT support costs - we can help

Cyber criminals are getting smarter at finding new methods to access confidential business information, causing data breaches resulting in costly fines and irreparable reputational damage for many charities. With flexible and remote working now the norm, it is crucial all charities and their employees are alert and reduce the risks of a cyber threat in all workplace settings. Our focus on providing you best-in-class Cyber and Data Security consultancy, along with our industry leading remote monitoring & management software, allows us to keep your organizations risk at the absolute minimum -without impacting your workflow.

At Gallery, we love solutions that allow you to work smarter and achieve more. That's why we're huge fans of Microsoft 365 - a powerful IT solution that can transform the way your charity operates. We've developed a special configuration of Microsoft SharePoint, Charity Share Centre, a web-based platform; enabling organizations to share and manage content, empower teamwork, quickly find information, and seamlessly collaborate from any device.

Work smarter. Achieve more. Share, collaborate and keep up to date in real-time - where and wherever you choose, with cloud-based solutions from Microsoft, configured, customized, implemented and supported by Gallery Partnership. With remote and flexible working on the rise across the charity and non-profit sector, Microsoft 365 is the productivity cloud that brings together best-in-class Office apps with intelligent cloud services, device management and world-class security. Communicate and collaborate with ease, improve staff efficiency and take control of where and when you work with Microsoft 365.